Quality Waterproofing Reviews and Testimonials St. Louis | Page 2
Major foundation work, crack repair and water proofing in Ellisville, MO
I’d like to take a moment and thank Quality Waterproofing for the foundation work on our home this year. In early 2018 we experienced water on the basement floor. The walls were covered with drywall and when I pulled off the drywall to see where the water might be coming from. It expose multiple, half inch thick, horizontal and vertical cracks. This obviously concerned my wife and I so we immediately started calling foundation companies to analyze and bid the work. We selected Quality Waterproofing because they appropriately addressed the structural issues as well as the water issues related to our situation. Andrew was extremely helpful through the entire process. His approach working with us was comfortable. I never felt pushed or like he was trying to sell something beyond my level of understanding. The focus on customer service extended past Andrews and extended to the crew working on this project. My wife and I were amazed with the friendliness and collaboration of their team. They were not only extremely respectful and went out of their way for things, but they worked together as a team even when we weren’t right beside them. You can tell they enjoy what they do and enjoy being with each other. Ethan was the main project manager. He kept us informed every day with what they were doing and even with phone calls when needed. If there was an unexpected situation on the project he held his cool and worked with the company to quickly resolve the situation. Overall we were extremely satisfied with this experience. I’ve never had foundation work done like this and I was nervous. The quality of work and value we received from this exceeded our expectations. Their price quote was below the other major competitor, BUT this was not a driving factor in the decision to move forward with Quality Waterproofing. I would recommend them to family and friends. This is a customer focused company. Thank you Bryan White - Ellisville, MO
September 07, 2018
Foundation Crack Repair in Warrenton, MO
Outstanding job by the entire staff and especially Tim A. as Crew Leader. We interviewed several companies and are glad we chose Quality!
September 05, 2018
Foundation Piers & Cracks Filled in Wentzville, MO
Thanks to Richard, Greg & Billy for the work completed that took approximately a week. During that time they updated me daily on their progress, in addition to the basement foundation they finished the grading & seeding another team started, after downspouts were buried. They were very professional and prepared. Thanks to Ethan who supervised the job and checked in daily.
August 15, 2018
Polyjacking in St. Louis, MO
I had a project that I used quality waterproofing for and the job didn't go as planned. The team was great and apologetic and the follow up by them exceeded expectations. I can't say enough good things about the way they handled the situation and would strongly endorse them. I will use them for all projects going forward because they truly care about the customers satisfaction.
August 08, 2018
Repair leak at watermain. in Wildwood, MO
Representing Quality Waterproofing were-Jake B, Tim A, Ethan M & Tim B. Knowledgeable, they came prepared, anticipating a permanent solution to the leak at the watermain in my foundation. Each step of the process was explained, in a non-condescending, straight forward tone. Professional, yet personable, these representatives of Quality Waterproofing exceeded my expectations!
June 15, 2018
Crack repair in Eureka, MO
Very Pleased with the crack repair done by Tim B.
June 12, 2018
Sealed crack in foundation. in St. Louis, MO
Jake Beckerer was the most responsible/reliable technician. He called before coming, very professional, clean up and vacuum and all in an hour. I am very please with the job well done by him!
June 12, 2018
crack repair and foundation piering in Pacific, MO
Every crew and individual provided explanation and execution of services in a professional and informative manner. QWP has been responsive to requests and their customer follow-up is exemplary. Tim B provided most recent re-repair in a friendly and prompt fashion.
June 05, 2018
Basement crack repair in St. Peters, MO
Tim Bess was the serviceman who fixed the crack in my basement. He called to let me know he was on his way. He showed up right on time. He was very professional and courteous. I felt comfortable having him in my home. He finished the job in a timely manner and cleaned up after. I will definitely recommend this company and this employee to anyone I know needing this kind of service! Thank you!
June 01, 2018
Cracks repaired and sealed in 2 year old home in St. Louis, MO
Jake B. was spot on time and very courteous. This is the fourth crack we have had to deal with and Jake was very professional and the work looks great. Hoping to not have any more cracks, but will use them again!
May 25, 2018